Return or exchange of NEW items (original condition and packaging, unopened and uninstalled, including all original materials supplied with the item) without proof of purchase may be made in exchange for an Advance Auto Parts Merchandise Card. NO CASH refunds will be issued. These returns will be processed at the lowest selling price of the item in the last 45 days.
Some merchandise, including opened gaskets and ELECTRICAL/ELECTRONIC GOODS are nonrefundable. Third party or other outsourced merchandise, including certain Special Order, Commercial Tools and equipment are all subject to a 15% re-stocking fee. Shipping costs are non-refundable. Clearance and “AS IS” merchandise are non-refundable. Advance Auto Parts reserves the right to limit returns or exchanges at any time, for any reason. Advance Auto Parts reserves the right to require a valid photo ID (see below for the types of ID that we accept) that will be recorded at the time of the return. Applicable information from your ID will be retained, subject to applicable Federal, State, and Local laws, in a company-wide database of customer return activity that Advance Auto Parts and its affiliates use to authorize returns.
We accept the following IDs for returns:
- Driver’s License
- State ID
- Military ID
- Permanent Resident Card or Border Crossing Card.