Advance Auto Parts often offers coupons to customers for use on future orders if they place a qualifying order during the promotional period.
If you expected to receive a future-use coupon for a previous purchase you made but didn't receive it, there could be a few reasons why.
Registered AdvanceAutoParts.com Account
In order for our system to verify that both the initial purchase and the follow-up purchase were for the same customer, we require both to be placed from within the same AdvanceAutoParts.com account.
Sale / Excluded Items
Items on sale and some other items like engine oil and tools, are already a great deal and aren't eligible for additional discounts. These items also will not count against the order total for offers were there is a subtotal threshold that must be met. Sale and Excluded items are identified with a red disclaimer on the product detail page.
Product Subtotal Threshold Not Met
Some promotions require a minimum subtotal in order to qualify for the future-use coupon.
Core charges, taxes, shipping and handling, sale / excluded items, and discounts do not count towards the minimum subtotal. You may still receive a discount on the initial order without qualifying for the future-use coupon.
Still Can't Locate The Coupon Email?
Below are some other possibilities for not receiving a coupon you were expecting:
- Registered Email Typo
- Check that your email address was entered correctly
- Spam Filters
- Your coupon email may be hiding in your spam filter
- One Use Per Household
- If your household places more than one order, only one order will be able to use the provided coupon.